Help Center
Find answers to your questions about our services, appointment processes, and payment options here.
You can easily make an appointment by contacting us via WhatsApp or phone. We will check available times and find the most suitable slot for you.
We are open every day from 10:30 to 20:30. Working hours may vary on public holidays, so please contact us in advance.
Yes, you can cancel or reschedule at least 24 hours before your appointment via WhatsApp or phone. Please inform us for last-minute cancellations.
We are located at Nivo Ataköy Shopping Mall, Lower Floor 1, Bakırköy/Istanbul. Easily accessible from the E-5 highway.
Shave the treatment area 1 day before; do not wax or epilate. Avoid applying cream or deodorant to the area on the day of treatment. Avoid sun exposure for 2 weeks beforehand.
Yes, ice laser technology can be safely applied in summer too. However, you need to avoid sun exposure before and after the session and use SPF 50+.
Laser hair removal is not recommended during pregnancy and breastfeeding. You can continue your sessions after these periods are over.
There may be slight redness and sensitivity after the procedure, which usually subsides within a few hours. The ice cooling system minimizes this effect.
Come without makeup on the day of treatment, or arrive early to have cleansing done. Stop using retinol or AHA products 3 days before. Do not peel 1 week before the session.
At the first session our specialist will analyze your skin type, moisture level and concerns. Hydrafacial is recommended for oily/pore-prone skin, chemical peeling for spots and wrinkles, alginate mask protocol for general care.
You can wear makeup immediately after Hydrafacial. After deep cleansing and peeling treatments it is recommended to wait 24 hours.
Between sessions we provide daily care recommendations suitable for your skin type. We also sell professional products — consult our specialist for details.
Gel polish lasts an average of 2–3 weeks. Taking care of your nails and avoiding excessive water contact increases durability.
No, the application can be successfully done on short nails. The desired length and shape can be achieved with builder gel or form extension techniques.
Removing them yourself can damage your natural nails. A professional removal must be done by a specialist. Regular fills keep the nail healthy.
You don't have to choose in advance — we can decide together at the salon. However, bringing reference images speeds up the design process.
You can pay with cash, credit card or debit card. Contactless payment is also available.
Yes, we offer installment options for certain bank cards. Please consult our salon for current installment plans.
Yes, we offer special discounts for multi-session packages. Particularly advantageous prices are available for laser hair removal and skincare packages. Contact us for details.
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